Service & Security

  • Free shipping!

    – to Austria and Germany.

  • International

    We want to send our porcelain ball speakers everywhere in the whole wide world! If you live outside the EU, please contact our customer service for shipping details:

  • withdrawal: 60 days

    In case you change your mind about your purchase, you can make use of your 60-day right of withdrawal.

  • Guarantee: 2 years

    We issue a two-year guarantee on mo° sound and Pro-Ject Audio products.

  • Fast

    If payment is received before 12:00 noon, we can send your order on the same day. Our experience taught us the following delivery times:

    • 2– 3 working days to Austria
    • 3 – 6 working days to Germany

    You will receive code for tracking your order.

  • Well packaged

    Before we send them off on their journey to your living room, our ball speakers are carefully packaged in rigid cardboard boxes. This is ecological, break-proof and looks pretty, too.

    Your order is trackable and ensured.

  • Payment

    Paypal, Visa, Mastercard or pre-payment.

  • Security

    When you surf or shop on our website, you do this securely via a safe SSL-encryption.

  • After you buy

    You have a question after buying our products? Be it about cables, exotic plug connections or how you can improve the sound quality in your space: Just ask. We are geeks. But we are friendly geeks.

    We are also happy to welcome you in our mo° sound store vienna. Here, every single ball speaker is quality checked before shipment and we can do repairs, too.

Before you buy. Talk to us. We assist you.

mo° sound store vienna
Kirchengasse 40
1070 Wien

+43 (0) 699.195.20.207

Mon, Wed – Fr 13:00 – 19:00, Sat 12:00 – 17:00

We will try to answer you within a working day.